Shipments and returns
Packages are generally dispatched within 3 days after receipt of payment and 4 days before event day, and are shipped using the via UPS with tracking and drop-off without signature. If you prefer delivery by UPS.
Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Boxes are amply sized and your items are well-protected.
You have to send back the items you rented from our company no more than 3 days after event day or extra rental fees will be applied.